At addd7, the privacy and security of your personal information is our highest priority. This page explains how we collect, use, store, and protect your data with complete transparency.
Welcome to the addd7 platform. This Privacy Policy explains how addd7 ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use our website, mobile applications, and services. We understand that your privacy is extremely important and we value your trust. Therefore, we comply with international data protection standards and implement the highest level of security measures to protect your information. By using our platform, you consent to the practices and terms described in this Privacy Policy.
Addd7 is a licensed online betting and gaming platform serving players worldwide, including Bangladesh. We comply with legal and regulatory requirements and ensure that your personal data is processed only for legitimate purposes and with your explicit consent. This policy has been drafted in accordance with GDPR (General Data Protection Regulation), PDPA, and other applicable data protection laws. We regularly review and update our privacy practices to use the latest technology and best practices. If you have any questions or concerns about this policy, please contact our Data Protection Team.
Addd7 is committed to handling your personal information with the highest standards of security and privacy. We use 256-bit SSL encryption, advanced firewalls, and regular security audits. Your information is never sold or shared illegally with third parties.
Addd7 collects various types of information to provide you with the best service, manage your account, meet legal requirements, and ensure the security of our platform. We collect the following types of information:
During registration we collect your full name, date of birth, gender, nationality, address (current and permanent), email address, phone number, and identification number (national ID, passport, or driver's license). This information is required to verify your identity, confirm your age (18+ years), and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. We may request scanned copies of identification documents, proof of address (utility bill, bank statement), and sometimes a selfie or photo ID as part of the verification process.
We collect payment information to process your deposits and withdrawals, including bank account numbers, mobile banking account information, debit/credit card details, and other payment method information. We record your transaction history, deposit and withdrawal amounts, payment methods, and timestamps. Sensitive payment data such as full card numbers are not stored in our systems—they are securely handled by our PCI DSS-certified payment processors.
We track all your betting and gaming activity, including bets placed, wins, losses, games played, login and logout times, session duration, bonus and promotion usage, and communication preferences. This data helps us improve your experience, monitor responsible gaming, detect fraud and abuse, and resolve disputes. We analyze your gaming patterns to identify problematic gambling behavior and intervene when necessary.
When you access addd7, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, language settings, time zone, and cookie IDs. We also collect geographic location data (country, city level) to comply with geo-restrictions and ensure you are playing from an authorized jurisdiction. We use cookies, pixel tags, and similar technologies to track your browsing behavior, page views, and click patterns.
When you contact our customer support team, we record and store your messages, inquiries, complaints, and our responses. Communications via live chat, email, or phone calls may be recorded for quality assurance, training, and dispute resolution purposes. We will inform you and seek your consent before recording phone calls.
Addd7 uses your personal information for various legitimate purposes that are necessary to provide our services and permitted by law. We use your data only for the purposes for which it was collected or purposes that are reasonably compatible:
| Purpose | Details |
|---|---|
| Account Management | To create, maintain, and verify your account, confirm your identity, and provide secure login. |
| Service provision | To provide betting and gaming services, process transactions, pay out winnings, and manage bonuses and promotions. |
| Legal Compliance | To comply with KYC, AML, geo-restriction, age verification, and licensing requirements, and to cooperate with regulatory authorities. |
| Fraud Prevention | To detect and prevent fraud, money laundering, multiple accounts, and other illegal activities. |
| Customer Support | To respond to your questions, requests, and complaints, and to provide technical support. |
| Marketing | To send you promotions, offers, newsletters, and personalized content, subject to your consent. |
We analyze your data to improve platform performance, optimize user experience, understand trends and preferences, and develop new features. For responsible gaming monitoring, we analyze your playing patterns to identify signs of problematic behavior and provide support when needed. We use your information to resolve disputes, enforce our terms and conditions, and protect our rights and property.
Addd7 takes the confidentiality of your personal information seriously and we do not sell or rent it. However, in certain circumstances, we may share your information with third parties:
We work with trusted third-party service providers who perform specific tasks on our behalf, such as payment processing, identity verification, data hosting, customer support, marketing, and analytics. These partners are given access only to the information necessary to perform their tasks and operate under strict privacy and security obligations. We ensure that all third parties comply with GDPR and other applicable data protection laws.
We may disclose your information to law enforcement agencies, courts, regulatory authorities, or government agencies if required by law or if we believe such disclosure is necessary to comply with legal obligations, court orders or investigations, investigate fraud, or protect our or others' rights and safety. We may share information with relevant authorities to prevent money laundering and combat terrorist financing.
If addd7 undergoes a merger, acquisition, restructuring, or asset sale, your personal information may be part of the transferred assets. We will provide you with notice before any change in ownership and explain how your information will be affected.
When your information is transferred to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses, data transfer agreements, and encryption protocols.
Protecting your personal and financial information is the highest priority for addd7. We use industry-leading security technologies and practices to protect your data from unauthorized access, loss, misuse, or disclosure. Our platform uses 256-bit SSL (Secure Socket Layer) encryption that encrypts all data transmission between your device and our servers. This means third parties cannot intercept or read your sensitive information. We use advanced firewalls, intrusion detection systems, and DDoS protection to protect our systems from cyber attacks.
All sensitive data is encrypted at rest in our databases and can only be accessed by authorized personnel through secure authentication. We enforce Multi-Factor Authentication (MFA) for our systems and admin panels. Payment card data is handled in compliance with PCI DSS (Payment Card Industry Data Security Standard), and we do not store full card numbers—only the last four digits for identification. We conduct regular security audits, penetration testing, and vulnerability assessments by independent third parties. Our data centers are secured with physical security, access controls, 24/7 monitoring, and redundant backup systems.
We take regular backups and maintain a disaster recovery plan to ensure rapid recovery in case of data loss. Our staff receive privacy and security training and are bound by strict confidentiality agreements. However, keep in mind that no data transmission or storage system on the internet is 100% secure. While we maintain the highest standards, we cannot guarantee complete security. It is your responsibility to keep your login credentials confidential, use strong passwords, and never share them with others.
Bank-level encryption secures all your data transmissions and ensures third parties cannot read your information.
We comply with the highest Payment Card Industry security standards and handle your card information securely.
Regular penetration testing and vulnerability assessments conducted by independent third parties keep our systems secure.
Hosted in Tier-3 data centers with physical security, access controls, 24/7 monitoring, and redundant backups.
Multi-layer firewalls and intrusion detection systems prevent cyber attacks and unauthorized access.
Add an extra layer of security to your account by enabling MFA and preventing unauthorized access.
Addd7 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and deliver personalized content and advertising. Cookies are small text files stored on your device when you visit our website. We use various types of cookies:
These cookies are necessary for the basic functioning of the website, such as keeping you logged in, session management, and security. They cannot be disabled as the site will not function properly without them.
These cookies help us understand how visitors use our site, which pages are most popular, where error messages occur, and other statistical data. We use Google Analytics and other analytics tools.
These cookies allow us to remember your preferences such as language, region, user interface settings, and to customize your experience.
These cookies are used to display relevant ads and promotions based on your interests. They also help measure the effectiveness of advertising campaigns.
You can manage and control cookies at any time through your browser settings. You can delete, block, or allow cookies for specific websites. However, keep in mind that disabling cookies may prevent some features of our site from working properly. We also use pixel tags (web beacons) and similar technologies to track email open rates and analyze user engagement.
Addd7 respects your privacy rights and gives you control over your personal information. Under applicable data protection laws, you have the following rights:
You can request a copy of your personal information at any time and learn how we are processing it.
If your information is incorrect or incomplete, you may request that we correct or update it.
In certain circumstances, you may request that we delete your personal information ("right to be forgotten"). However, we may be required to retain certain information for legal or regulatory reasons.
You can request that we restrict the processing of your information in certain circumstances, such as when you are disputing the accuracy of the information.
You can receive your personal information in a structured, commonly used, and machine-readable format and transfer it to another service provider.
You can object to certain processing activities, especially for direct marketing and profiling.
If we process data based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing done before withdrawal.
To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Team. We will verify your request and respond in accordance with applicable law, typically within 30 days. We may request additional information to verify your identity for security purposes. If you are dissatisfied with our privacy practices, you have the right to file a complaint with your local data protection authority.
Addd7 retains your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our data retention periods depend on the type of information and its use:
Once the retention period expires or if you request deletion of your data, we will securely and permanently delete or anonymize your information so that it can no longer identify you. However, we may be required to retain certain information if necessary for legal, regulatory, dispute resolution, or technical reasons. For example, if there is an ongoing investigation, lawsuit, or regulatory inquiry, we may retain relevant data until the matter is resolved.
Addd7 strictly prohibits gambling by minors. Our services are only available to individuals aged 18 or older (or whatever the legal gambling age is in your jurisdiction). We do not knowingly collect personal information from anyone under 18 years of age. During the registration process, we ask users to provide their date of birth and declare that they are of legal age. We use third-party age verification services to verify this information. For additional verification, we may request government-issued ID documents that show a photo and date of birth.
If we discover that a minor has registered on our platform or provided false information, we will immediately close the account, cancel all bets, and forfeit any winnings. Deposited funds may be returned to the adult parent or legal guardian after proper verification. We will delete any personal information collected relating to minors. Parents and guardians are responsible for monitoring their children's online activity and preventing them from accessing gambling sites. We recommend using parental control software. If you believe a child is using our platform, please notify our support team immediately so we can take appropriate action.
Gambling by minors is illegal and harmful. addd7 takes age verification seriously, and providing false information will result in permanent account suspension and forfeiture of funds. Always provide honest and accurate information.
Addd7 is an international platform and your personal information may be processed and stored in countries outside your country of residence where data protection laws may differ. Our servers and data centers are located in various parts of the world and we use third-party service providers in different jurisdictions. When we transfer your data internationally, we ensure that appropriate safeguards are in place. We use EU Standard Contractual Clauses (SCCs), Data Processing Agreements, and other GDPR-approved transfer mechanisms.
We only transfer data to countries that are recognized by the European Commission as providing adequate data protection standards, or where we have implemented contractual safeguards. All our third-party partners are contractually obligated to comply with international data protection standards and implement technical and organizational measures to keep your information secure. Data is always encrypted in transit and at rest. You can request more information from us about where your data is processed and stored and what safeguards are in place.
Join addd7 and know that your personal information is protected and respected according to the highest standards
Register securelyOur platform may contain links to third-party websites, services, or applications that are not operated or controlled by us. When you click on these links, you leave our site and this Privacy Policy no longer applies. addd7 is not responsible for the privacy practices or content of third-party sites. We strongly advise that you review the privacy policy and terms and conditions of any third-party site before providing your personal information. We work with game providers, payment processors, and other partners, and each may have their own privacy policy. We only work with trusted and reputable partners who comply with data protection standards, but we do not accept liability for their actions.
Addd7 reserves the right to change, modify, or update this Privacy Policy at any time. When we make significant changes, we will update the "Last Updated" date at the top of this page and take reasonable steps to notify you, such as sending an email notification or posting a prominent notice on our website. If changes require your explicit consent by law, we will seek your consent before the revised policy takes effect. Continuing to use our services after changes are posted means you accept the revised Privacy Policy. If you do not agree with the changes, you should close your account and stop using our services.
We recommend that you visit this page regularly to stay informed about any updates or changes. We continuously review our privacy practices to ensure we remain aligned with the latest technology, industry best practices, and evolving legal requirements. Your privacy and trust are most important to us, and we are committed to maintaining transparency and the highest standards of data protection.
If you have any questions, concerns, or requests regarding this Privacy Policy, the processing of your personal information, or your privacy rights, please contact our data protection team. We take all inquiries and requests seriously and strive to respond as quickly as possible, typically within 30 days in accordance with applicable law. You may contact us by email, via live chat on our website, or by written mail to our registered address.
We have appointed a dedicated Data Protection Officer (DPO) who oversees compliance with GDPR and other data protection laws and serves as your point of contact for privacy-related matters. You can contact our DPO directly if you have specific data protection concerns. We value your feedback and suggestions as they help us improve our privacy practices and services. Your privacy is at the core of our business and we are grateful for your trust and confidence.
This Privacy Policy reflects addd7's commitment to protecting and respecting your personal information. We understand that privacy is a fundamental right and we take your trust seriously. We are committed to continuously improving our data protection practices and maintaining the highest industry standards. By using our platform, you can be confident that your information is in safe hands and we use it only for the purpose of providing you with the best possible experience.
We believe in the principles of transparency, accountability, and user control. You always have the right to know how your data is being used and the ability to manage your privacy settings. If you ever have any questions or concerns, our Data Protection Team is ready to help. Thank you for choosing addd7—your privacy is our priority and your trust is our most valuable asset. Enjoy safe and responsible gaming!
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