National helpline
If you or someone you know is suffering from a gambling problem, contact the local gambling support helpline. Confidential and free counseling is available 24/7.
Addd7 is committed to creating a safe and aware gaming environment. Your wellbeing is our priority and we always encourage responsible play.
Addd7 believes that online betting and gaming should be a form of entertainment, never a source of problems or financial pressure. We're committed to promoting responsible gaming and preventing problem gambling. Our platform provides a safe, fair, and aware environment where players can play with confidence and always stay in control of their gaming activities. We recognize that gambling can become problematic for some people, and we take proactive steps to provide them with support and protection.
Our responsible gaming policy is based on international best practices and regularly updated to incorporate the latest research and technological solutions. We provide various tools and resources to educate players, identify problematic behavior, and deliver necessary interventions. addd7 collaborates with gambling therapy organizations, counselors, and support groups so players can access professional help when needed. We believe awareness and education are the foundation of responsible gaming, and we encourage every player to know and respect their limits.
Addd7 is committed to protecting every player's wellbeing. We provide advanced monitoring systems, self-exclusion tools, and professional support services. Your entertainment and safety are our first priorities.
Responsible gaming at addd7 means staying in control of your gaming activities and ensuring they have a positive, not negative, impact on your life. We want you to enjoy gaming as entertainment, not as a way to make money. There are key principles of responsible gaming that every player should follow:
Always set a budget before playing that you can afford to lose. This amount should be separate from your essential expenses like food, housing, healthcare, or education. Your gambling budget should come from your entertainment fund, not living expenses. Once your budget is exhausted, stop playing and don't try to deposit more money. addd7 gives you the option to set daily, weekly, and monthly deposit limits so you can keep your spending under control.
Keep track of how much time you're spending on gaming. Long sessions can affect your judgment and lead you to make poor decisions. Take regular breaks and ensure gambling doesn't interfere with your work, family, or social life. addd7 provides session timers and reality check tools that remind you how long you've been playing. Maintain a healthy balance and don't let gaming become your only activity.
Losing at gambling is normal and inevitable. Never try to place bigger bets to recover your losses. "Chasing losses" is one of the most dangerous behaviors and leads to even bigger losses. If you have a bad day or session, stop and walk away. Remember that gambling is based on chance and there's no such thing as a "hot streak" or "due to win." Every bet is independent and previous outcomes don't influence future results.
Avoid playing under the influence of alcohol or drugs as they impair your judgment and decision-making ability. Play with a calm and clear mind so you can make rational decisions and stick to your set limits.
Don't gamble when you're stressed, depressed, angry, or frustrated. Gambling should never be a way to cope with emotional problems or an escape from stress. It should only be entertainment when you're in a good mood and healthy mental state.
Ensure you have other hobbies, interests, and activities in your life besides gambling. Spend time with your family and friends, engage in physical activities, and pursue your professional and personal goals. Living a balanced life helps prevent problem gambling.
Set daily, weekly, or monthly deposit limits and stay within your budget. You can adjust your limits at any time.
Set time limits for your gaming sessions. The system will remind you when your set time expires.
Get regular pop-ups showing you how long you've been playing and how much you've won or lost.
Close your account temporarily or permanently if you need a break. 7 days to 6 months or permanent exclusion.
Set daily, weekly, or monthly loss limits so you don't lose more than you can afford.
Set the maximum amount for each bet so you don't risk too much on a single wager.
Problem gambling is behavior where gambling starts to have a negative impact on your life and spirals out of your control. It's important to recognize that you or someone you know may have a problem so help can be sought in time. Below are some warning signs of problem gambling:
Spending more than you can afford and creating financial problems
Spending more time gambling than before and neglecting other responsibilities
Chasing losses and placing bigger bets to recover lost money
Taking loans, borrowing money, or selling assets to raise funds for gambling
Feeling restless, irritable, or depressed when unable to gamble
Hiding your gambling activities from family and friends
Relationships with family and friends suffering because of gambling
Losing focus on work or studies and performance declining
Thinking about doing dishonest or illegal things to get money for gambling
Gambling is your only thought and you've lost interest in everything else
Tried to stop or reduce gambling several times but failed
Experiencing anxiety, depression, or other mental health issues because of gambling
If you're experiencing multiple signs listed above, it's likely a signal that you need help. Please contact our support team or a professional gambling counselor immediately. Acknowledging the problem is a sign of strength and the first step toward recovery. You are not alone and help is available.
Addd7 offers a range of self-control tools to help you manage your gaming activities and play responsibly. These tools are available in your account settings and can be activated at any time:
Limit how much you can deposit on a daily, weekly, or monthly basis. Requests to increase limits take effect after a 24-72 hour cooling-off period.
Set the maximum you can lose within a specific period. Once the limit is reached, you cannot bet more until the period ends.
Set a maximum amount for every single bet or spin. This protects you from impulsive high-risk bets.
Set time limits for each gaming session. When time expires, you'll be automatically logged out and encouraged to take a break.
Get pop-up notifications at regular intervals showing you how long you've been playing and a summary of your transactions.
Take a short break from 24 hours to 6 weeks. During this time you cannot log in but the account remains active.
Self-exclusion is the most powerful tool you can use if you feel your gaming is getting out of control. Once self-exclusion is activated, your account will be closed for the selected period and you cannot log in, deposit, or participate in any gaming activities. addd7 offers the following self-exclusion options:
During the self-exclusion period, you cannot reopen your account and addd7 will not process any requests until the selected period is fully completed. In the case of permanent self-exclusion, your account will never be reopened. We strongly encourage you to seek professional help and counseling when using self-exclusion.
Go to your account settings, click the "Responsible Gaming" section, and select "Self-Exclusion." Choose the duration and confirm your decision. If you're unsure, our support team can guide you through the process.
Addd7 strictly prohibits gambling by minors. Our platform is for individuals aged 18 and above only. We have age verification systems in place and verify government-issued IDs during registration. If we discover a minor is using our site, we will immediately close the account and void all bets. Parents and guardians are responsible for monitoring their children's online activities and protecting them from accessing gambling sites.
We advise parents to use parental control software that can block access to gambling and adult sites. Some popular free and paid options include Net Nanny, Qustodio, Norton Family, and built-in parental controls on Windows and macOS. These tools let you block specific websites, restrict browsing time, and track your child's online activity. If you suspect a minor is using addd7, please notify our support team immediately so we can investigate and take appropriate action.
If you or someone you know is suffering from a gambling problem, contact the local gambling support helpline. Confidential and free counseling is available 24/7.
Professional therapists and counselors provide support via online chat, video call, or email. Contact GamCare, Gambling Therapy, and other organizations.
Join Gamblers Anonymous and other support groups where you can share experiences and learn from others facing the same challenges.
Read articles, videos, and guides about responsible gambling, problem identification, and recovery strategies. Knowledge is power and awareness helps with prevention.
Our dedicated responsible gaming team is always ready to help. Contact us 24/7 via live chat or email and we'll connect you with the right resources.
All addd7 staff and customer support team members receive responsible gaming training and learn to recognize the signs of problem gambling. They're trained to communicate with players empathetically and confidentially, and to provide appropriate support resources. We've built a culture where player wellbeing matters more than business goals. Our marketing and promotions are responsible and do not target vulnerable individuals. We never encourage underage or financially at-risk individuals to gamble.
Our platform uses advanced algorithms and artificial intelligence to monitor player behavior and detect problematic patterns. When the system identifies warning signs such as rapidly increasing losses, unusual betting patterns, or frequent deposits, our team contacts the player and offers support. We proactively intervene and encourage players to use self-control tools or seek professional help. addd7 regularly reviews and updates our responsible gaming policy to stay aligned with new research and best practices.
Play safely and responsibly at addd7. If you need support or have questions, we're here to help.
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